Privacy Policy

Effective Date: May 28, 2026

At Oxbee, accessible at https://oxbee.in, one of our top priorities is the privacy and security of our visitors and customers. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or place an order with us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Who We Are

Our website address is: https://oxbee.in

This website is operated by:

Oxbee Enterprises
Attur Layout, Veerasagara Main Road
Yelahanka New Town
Bengaluru, Karnataka – 560064
India

📧 Email: support@oxbee.in
📞 Phone: +91 91876 68376

2. Information We Collect

When you use our website, we may collect the following information:

Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely through third-party payment gateways)
IP address
Browser and device information
Order history and customer support communications

We collect information when you:

Place an order
Create an account
Subscribe to our newsletter
Leave comments or reviews
Contact customer support

3. Comments

When visitors leave comments on the website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar Privacy Policy is available at:

https://automattic.com/privacy/

After your comment is approved, your profile picture may be publicly visible alongside your comment.

4. Media Uploads

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from uploaded images.

5. Cookies

Our website uses cookies to improve user experience and website functionality.

Cookies may be used to:

Save login sessions
Remember cart items
Store user preferences
Improve website performance
Analyze visitor behavior

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience. These cookies may remain active for up to one year.

You may disable cookies through your browser settings; however, some parts of the website may not function properly.

6. Embedded Content from Other Websites

Articles or pages on this website may include embedded content such as videos, images, or social media posts.

Embedded content from external websites behaves in the same way as if you had visited those websites directly. These websites may collect data about you, use cookies, and monitor your interaction with their content.

We are not responsible for the privacy practices of third-party websites.

7. How We Use Your Information

We use customer information to:

Process and fulfill orders
Provide customer support
Improve our products and services
Send order updates and shipping notifications
Prevent fraudulent transactions
Comply with legal obligations
Send promotional communications (only if you have opted in)

We do not sell, rent, or trade your personal information to third parties.

8. Payment Security

All payments are processed securely through trusted third-party payment gateways. Oxbee does not store your debit card details, credit card details, UPI PINs, or banking credentials on its servers.

9. Who We Share Your Data With

We may share your information only with trusted third-party service providers that help us operate our business, including:

Payment gateway providers
Shipping and logistics partners
Email and SMS service providers
Fraud prevention and analytics providers

If you request a password reset, your IP address may be included in the reset email.

10. How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely to help us recognize and automatically approve future comments.

For users who create an account on our website, we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time, except for their username.

We may retain order and transaction records for legal, accounting, tax, security, and compliance purposes.

11. Your Rights Over Your Data

You may request:

Access to the personal data we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal data (subject to applicable legal obligations)
Export of your stored personal data

To make such a request, please contact us at:

📧 support@oxbee.in

12. Data Security

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, misuse, disclosure, alteration, or loss.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

13. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Some third-party service providers may process data on servers located outside India while maintaining industry-standard security measures.

14. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being posted on this page.

We encourage users to review this page periodically for updates.

16. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us: